Frequently Asked Questions

Yes, all of our products are made with natural, vegan ingredients and are free from animal-derived components. We are committed to cruelty-free practices.

No, we do not test any of our products on animals. 

We are committed to ethical practices and ensuring our products are cruelty-free.

Our products are made fresh in small batches to ensure quality and effectiveness. 

Typically, they have a shelf life of 6-12 months.

Store your products in a cool, dry place away from direct sunlight to maintain their freshness and effectiveness.

 We use premium, organic ingredients like shea butter, avocado oil, and frankincense, which deliver rich hydration, anti-aging properties, and powerful skin nourishment. 

 Depending on the product and your skin's unique needs, most users notice a difference within a few weeks of consistent use. However, some people see immediate improvements in hydration and softness.

 While our products are made with natural ingredients, we always recommend consulting with your healthcare provider before introducing any new products to your skincare routine during pregnancy. 

Yes, our products are formulated with gentle, natural ingredients.

However, if you have particularly sensitive skin, we recommend performing a patch test before full use.

If you have specific allergies, please review the ingredient list carefully.

For personalized advice, consult with a healthcare professional.

If you experience irritation, discontinue use immediately and consult a healthcare professional if needed. 

At this time, we do not offer custom formulations.

However, we continually update our product list to introduce new items based on customer feedback.

Be sure to subscribe to our newsletter for updates on new product releases. 

Each batch is made fresh to ensure optimal quality and freshness. 

Although production times may vary, we prioritize timely shipping to ensure you receive your products promptly.

Delivery typically takes 3-7 business days once shipped.

We do not accept returns or exchanges due to the nature of our products.

However, if you encounter any issues, please contact us and we will do our best to resolve them.

Yes, many of our products are versatile and can be used on other areas of the body. 

For instance, our [Elite Elixir Luxe Butter], and [Elite Elixir Nourishing Beard Balm] are excellent for moisturizing the body and beard, respectively. However, we recommend performing a patch test before using any product on larger or different areas to ensure compatibility with your skin.

For specific usage guidelines, please refer to the product instructions or contact us directly.

Yes, while our products are tailored to men's skincare needs, they are suitable for anyone seeking high-quality, natural skincare solutions.

  No, all our products are made with natural, vegan ingredients and are free from synthetic chemicals, parabens, and sulfates.